FAQs – SSLR

Q: How long will it take to receive my order?

A: For US customers, your products will be shipped from our US Warehouse. Usually you will receive your products within 5 to 10 days. However, it may take longer due to other factors, such as holiday sessions or carrier delays etc.

 

Q: Are your clothes large or small?

A: We offer a variety of different sizes ranging from X-Small to 6X-Large. You can check our size chart for more details on each product page.

 

Q: Can you use other shipping methods?

A: Currently we only ship our products within the USA. If you want your products shipped to outside of the USA, please contact us first, and we will check if we can ship our products to your country.

 

Q: What is Hawaiian Style

A: The Hawaiian shirt, also known as an "aloha shirt", is a style that has been worn by people around the world since its introduction in the early 1900s. Tropical prints are as common on clothing fabric. Their bright colors, intricate designs, and classic floral patterns provide endless possibilities for creative styling and self-expression. 

 

Q: How do I know what size I need?

A: You can check our size chart on each product page to find out the right size for you. We high suggest you to take body measurements for the best fit. In case you do have the wrong size ordered, don’t worry and we will help you to exchange the right size for you.

 

Q: What if my coupon doesn't work?

A: You can contact us directly, and we will fix it for you.

 

Q: How secure is my personal information?

A: We take strong precautions to ensure that your information is safe with us. We do not store your credit card information and we encrypt your passwords so that even our team is unable to view them. We have not, nor ever will, distribute your information to any third parties. 

 

Q: What payment methods do you accept?

A: We accept Paypal and Credit Card as our payment methods.

 

Q: Can I return the item if it doesn't work for me?

Yes. Sure, if you product is damaged or doesn’t work as described, just reach out to us within 30 days of receiving the product and you will get a 100% store credit.

 

Q: How do I check the status of my order? 

A: You will be emailed your receipt immediately after you placed your order. 

 

Q: Do you provide a quality guarantee for all the products being sold? 

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!

 

Q: How can I get in contact with you?

A: We handle customer service through email. 

 

Q: Do you offer a refund if I don't like the product?

A: Absolutely! We offer a store credit refund on your order if you don't like the product or it doesn't suit your lifestyle. Just reach out to us and we will get things fixed for you.

There is no downside. Our clients keep reporting how much it is helping them in their day to day life!

 

Q: How do I order on your website?

A: Simply select the offer above and click the 'Buy Now' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible! Check is secured by Paypal, Visa, Mastercard, American Express and Discover.

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